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Privacy Policy

Last updated: 8 September 2023

1. Introduction

Internet Utilities brand companies ("we", "us", "our", or the "Company") are committed to protecting the privacy of your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect personal data about you as:

  • our client or a contact person of our former, current, or prospective vendor, collaborating party or client, 

  • a visitor to our websites (including social media pages).

Please read this Privacy Policy carefully to understand our practices regarding your data and how we will treat it. You consent to the practices described in this Privacy Policy by accessing or using our website or services.

2. Information We Collect

2.1. Information You and Third Parties Provide

When you visit our websites or use our services, we may collect personal data you voluntarily provide us. 
When you are the designated contact person of our former, current, or prospective vendor, collaborating party, or client, we may collect your personal data from such vendor, collaborating party, or client. 
This may include, but is not limited to:

  • Contact information (e.g., name, post address, email address, phone number).

  • Business information (e.g., company name, job title).

  • Account registration details (e.g., username and password).

  • Payment and billing information (e.g., credit card information).

  • Communications and correspondence you send to us (e.g., emails, chat messages).

  • Any other information you provide when interacting with our websites or services.

2.2. Information We Automatically Collect

We may also collect certain information automatically when you interact with our websites or services. This may include:

  • Log data (e.g., IP address, browser type, operating system, referral URL).

  • Usage information (e.g., pages visited, actions taken, date and time of access).

  • Cookies and similar tracking technologies as described below.

3. Our Use of Your Information

We may use the personal data we collect for various purposes of the legitimate interests pursued by us, which are regarded not to be overridden by your interests or fundamental rights, including but not limited to:

  • Providing and improving our services to you or the company you represent.

  • Performing a contract with you or the company you represent.

  • Processing transactions and payments.

  • Communicating with you, including responding to your inquiries and requests.

  • Sending you updates, promotional materials, and other relevant information about our services.

  • Monitoring and analyzing website usage patterns.

  • Complying with legal obligations and protecting our rights and interests.


If you subscribe to our newsletter, we may also send you commercial information about our products and services. You can unsubscribe anytime by clicking the unsubscribe option added to every newsletter email at the bottom.


We do not sell your personal data. 

4. Disclosure of Your Information

We may share your personal data with third parties in the following circumstances:

  • Internet Utilities group companies and affiliates: We may share your personal data with other companies within the same corporate group as Internet Utilities and its affiliated entities, where necessary for conducting our day-to-day business operations, such as providing customer support, billing, and maintaining and improving our services, for our service enhancement or marketing and promotional purposes.

  • Service Providers: We may disclose your personal data to third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and marketing service providers.

  • Professional advisors: We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

  • Legal Compliance: We may share your personal data when required by law or in response to valid legal requests or orders.

  • Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the acquiring entity.

5. International Data Transfer 

Since we operate as part of a global business, we may transfer, store, or process your personal data in a country different from where you reside. Your personal data may be processed in countries that are not subject to an adequacy decision by the European Commission or your local legislature or regulator and that may not provide for the same level of data protection as your jurisdiction. In these instances, we put in place appropriate safeguards (such as the Standard Contractual Clauses) to ensure that your personal data is adequately protected. 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences by adjusting your browser settings. For more information, please refer to our Cookie Policy.

7. Your Rights

You have certain rights regarding your personal data, subject to applicable local laws. We apply the highest standard of privacy protection despite the jurisdiction you come from and recognize your following rights: 

  • to receive information about the source, recipients, and purposes of your personal data processed by us; 

  • to get a copy of your personal data processed by us; 

  • to request rectification or erasure of your personal data; 

  • to restrict or object to the processing of your personal data; 

  • to withdraw your consent if you have consented to data processing; 

  • to file a complaint. 


To exercise these rights or for any inquiries regarding your personal data, please contact us through the Contact Us form available at www.netutils.io/get-in-touch. 

8. Storage of Your Personal Data

The retention period of your personal data will last as deemed necessary to keep the contractual or other relationship with you or the entity you represent, and once it is finished, up to a maximum of 5 years.
As for the web browsing data collected through the website cookies, the retention period will be up to a maximum of 1 year.

9. Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

10. Filing of Complaint 

If you wish to file a complaint regarding our processing of your personal data, you may first contact us through the Contact Us form available at www.netutils.io/get-in-touch. 
Further, as a data subject, you have the right to lodge a complaint about our processing of your personal data with your local Data Protection Authority (see: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us through the Contact Us form available at www.netutils.io/get-in-touch

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